How Tenji Concepts Saved the Day with a 5-Hour Turnaround (and How to Avoid Trade Show Disasters)

When it comes to trade shows and exhibitions, every detail matters. From the graphics on your booth walls to the banners that represent your brand, these elements are critical in making a lasting impression. But what happens when things go wrong at the last minute? At Tenji Concepts, we recently helped a client navigate such a situation—and the outcome was nothing short of extraordinary.

The Problem: A Trade Show Nightmare

The client had ordered their booth graphics from another supplier, but upon receiving the items at the last minute, they realized the graphics were too large to fit their booth walls. To make matters worse, the supplier was unable to rectify the issue, leaving the client with no solution just hours before the trade show leaving their booth totally bare and embarrassing.

In a desperate attempt to save their event, the client turned to Tenji Concepts, Brisbane’s trusted provider of trade show graphics and custom banners. Their request? Graphics to cover their booth walls, completed that same day.

Our Solution: Speed and Expertise

We knew time was of the essence, and our team immediately got to work. Here’s how we delivered a solution in record time:

Choosing the Right Approach
To meet the client’s urgent needs, we needed to produce three large banners, each 3 meters wide by 2 meters high. This would perfectly cover their booth walls and ensure a professional, polished look. Of course one of Tenji’s Tension fabric tradeshow stands may have been a better option but this was needed same day so UV printed banners were the fastest solution.
Leveraging Advanced Technology
Using our in-house UV curing printer, we were able to print the banners quickly while maintaining exceptional quality. This technology was the key to completing the job within the tight deadline because of its high speed high resolution and instant dry time.
Rapid Production and Pickup
From the moment we received the client’s artwork, our team worked efficiently to print, inspect, and prepare the banners. In just a 5 hour turn around time, the job was completed, and the client was able to pick up the graphics that evening.
A Perfect Installation
The client installed the banners later that night, and the booth was ready just in time for the event. They even sent us a photo of the finished setup, which looked absolutely stunning.

The Outcome: A Happy Client and a Successful Event

The client was thrilled with the results and noted that no other supplier in Brisbane could have delivered this size and quality in such a short timeframe. Thanks to Tenji Concepts, their booth was a standout at the trade show, and they avoided what could have been a disastrous situation.

How to Avoid Last-Minute Trade Show Disasters

While we’re always happy to step in and save the day, we know that no one wants to face a last-minute crisis. Here are some tips to help you avoid similar issues:

- Choose a Supplier That Prints In-House
  Many suppliers outsource their printing offshore, making fast turnaround times impossible. Working with a supplier like Tenji, which has in-house printing capabilities, ensures quicker production and better control over quality.

- Work with Experienced Suppliers
  Suppliers with years of experience can rectify mistakes faster—whether it’s a reprint or an adjustment. Some suppliers may even refuse to fix errors, leaving you in a bind. At Tenji, we pride ourselves on our 17+ years of experience and customer-first approach.

- Plan Ahead:
  Most missed deadlines are caused by insufficient planning. Here are some factors to consider:

- Artwork Setup:
  Ensure your artwork is print-ready to avoid delays.

- Freight Delays:
  Allow extra time for potential shipping delays. this of course is out of Tenji’s hands. Delays do happen in freight but sometimes we have no control over it.

- Payment Terms:
  Be prepared to pay promptly, as not all suppliers offer credit. Many deadlines are missed because simply the client could not make payment as fast as it could be produced.

- Allow Time for Setup
  Give yourself a few days to set up your display before the trade show. This way, you can confirm that everything fits, is included, and looks as expected—rather than scrambling to fix problems on the day of the event.

- Have a Backup Plan
  Always have a fallback option, like simple roll-up banners or smaller graphics. Even if your main display isn’t ready, these can ensure your brand is still represented at the event.

Why Tenji Concepts is Brisbane’s Trusted Trade Show Supplier

This story highlights why Tenji Concepts is the go-to supplier for trade show graphics in Brisbane and across Australia:

Speed: We completed a high-quality job in just 5 hours.
Quality: Our banners looked stunning and fit perfectly.
Reliability: When others couldn’t deliver, we stepped in and saved the day.

Whether you’re planning ahead or dealing with a last-minute emergency, Tenji Concepts has the expertise, technology, and commitment to help you succeed. Contact us today